Terms & conditions
1.0 INTERPRETATION AND VARIATION
1.1 In the Terms and Conditions the following definitions apply:
“Full Wild Yoga” or “FW” means Full Wild.
“Client” means any person that has signed a Consent form or taken one or more classes at the Studio.
“Class” means a Yoga class (or any other style of class made available on the timetable) provided on or
behalf of Full Wild at a Studio
“Consent Form” means the Consent Form signed by a Client where appropriate.
“Studio” means a venue of Full Wild Yoga.
“Terms and Conditions” as defined here.
“Website” means www.fullwild.co.uk or affiliated websites.
1.2 Full Wild reserves the right to vary or revoke any of the Terms and Conditions which it may consider
necessary or suitable for the regulation of internal affairs of the Studio and the conduct of Clients. Any
such changes will be published on our booking system and, until revoked, are binding on Clients.
1.3 The Terms and Conditions and any disputes arising from them shall be governed by the laws of
England and Wales and subject to the exclusive jurisdiction of the English courts.
2.0 STUDIO OPENING TIMES
2.1 Details of class times at the Studio will be published by the Studio on our website, associated social
media sites.
2.2 The Studio reserves the right to make changes to the schedule at its discretion.
3.0 USE OF FACILITIES
3.1 A Client is entitled to use the Studio’s facilities provided as advertised on the website. The Studio may
at any time withdraw all or part of its facilities for any period or periods of time and with notice, where
practicable, in connection with any cleaning, repair, alteration, or maintenance work or for reasons beyond
the control of the studio.
3.2 Smoking is not allowed anywhere on the premises.
4.0 PERSONAL BELONGINGS
4.1 Personal belongings brought to the studio are the responsibility of the Client. Full Wild does not
accept liability for any loss or damage whatsoever to such items.
4.2 Any personal items left in the studio will be held in lost property until claimed. Any items not claimed
at the end of each calendar year will be disposed of.
4.3 Any used yoga clothing (items that are considered unhygienic) shall be held for no more than 1 week
before being disposed of for sanitary reasons.
5.0 HEALTH AND SAFETY REGULATIONS
5.1 Classes may involve intensive exercise in a heated room. Each Client agrees to familiarise themselves
with the format, level and temperature of Classes prior to assessing whether they are fit to participate in a
Class. Clients with any health issues should speak to a member of staff for further information and seek
guidance from a doctor or health professional. Clients agree to signing a Medical Consent form prior to
taking part in Classes. Consent Forms will be held by the Studio in accordance with our privacy
statement.
5.2 Each Client upon taking part in a class accepts these Terms and Conditions and on each occasion that
the Clients uses the Studio that the Client is in good physical condition and that the Client knows of no
medical or other condition why the Client is not capable of engaging in the Classes or exercises provided
by Hot Yoga Heaven and that such Classes or exercises would not be detrimental to the Client’s health,
safety, comfort, or physical condition.
5.3 Full Wild staff are not medically trained and are therefore not qualified to assess whether the Client is
in good physical condition and/or that the Client can engage in any exercise without detriment to the
Client’s health, safety, comfort, or physical condition. Full Wild advises the Client to take expert advice
before commencing any exercise program if the Client is in any doubt about their ability to engage in any
exercise.
5.4 Clients are advised to make the Studio aware of any existing medical conditions and any subsequent
changes to their medical conditions.
5.5 The Client will not use any equipment or undertake any activity that they are not capable of using or
doing without the supervision of a Full Wild teacher.
5.6 Clients agree to update the studio with any changes to their medical health that may affect their
practice, including pregnancies, injuries, or any changes to their health profile.
5.7 In agreeing to these Terms and Conditions, Clients agree to undertake classes in the studio in a safe
manner and adhere to the practice etiquette as described online, on class information sheets, and at the
studio.
6.0 BOOKINGS AND CANCELLATIONS
6.1 Booking should be made online through the official Full Wild booking site. Clients will receive email
confirmation once booking and payment has been received. Booking enquiries made on the Studio’s
social media sites are not official bookings and are therefore not subject these terms and conditions.
6.2 All bookings and deposit payments are final and non-refundable. A reschedule option will be available
for regular sessions but sessions must be rescheduled no less than 24 hours before the original class start
time. Refunds are not available for special events and one-off classes due to delivery by external teachers
and practitioners. Cancellations must be made no less than 24 hours. For cancellations due to reasons of
extenuating circumstances, alternative arrangements may be offered at the discretion of Full Wild who
should be contacted directly.
6.3 All bookings and rescheduling should be done online via the website or by contacting Full Wild
directly. Cancellations made by SMS, social media message, phone call, or email to the studio or teacher
will only be accepted if within the 24 hour cancellation notice period and if within standard business
hours (6:30am - 7.30pm).
6.4 Full Wild reserves the right to close the studio doors no more than 2 minutes before the advertised
start time of each class. Full Wild also reserves the right to not allow late arrivals to join classes after they
have started for safety reasons.
6.5 Any Client who fails to attend 3 or more pre-booked classes with no prior cancellation will have their
bookings suspended for a period of at least 7 days from the date of the last missed class. If a second
suspension happens, it may result in the account being terminated.
7.0 PAYMENT TERMS
7.1 Details of class prices, class passes, and special offers are available on our website as determined by
Full Wild.
7.2 Subject to any statutory right of cancellation, payments for classes, class passes or special events are
non-refundable unless otherwise stated in the Terms and Conditions.
7.3 Payments for any classes, class passes, and special events will be taken at the time of purchase.
7.4 A Client may only attend classes according to the type of pass or booking.
7.5 Unless agreed by Full Wild, class passes are for use by the person named on the Class Pass only and
cannot be shared with or transferred to any other person.
7.6 For class passes, the relevant start date in determining the expiry shall be from the date of purchase.
8.0 LIMITATION OF LIABILITY
8.1 In consideration of Full Wild accepting a person as a Client, the Client agrees that:
Neither Full Wild, nor its staff shall be liable for any loss, damage, or theft of any property belonging to,
or brought into the Studio by the Client, occurring on the premises unless caused by negligence of Full
Wild or its staff.
Neither Full Wild, nor its staff shall be liable for any death, personal injury, or illness occurring upon the
premises or as a result of the use of facilities and/or equipment provided by Full Wild, except to the extent
that such death, personal injury, or illness arises from any negligent act or omission of Full Wild or its
staff.
8.2 Use of the Full Wild venues and facilities is at the Client’s own risk and the Client releases Full Wild,
its staff, employees, or agents from any and all liability, claims, demands, or causes of action that the
Client may have due to any loss, damage, or injury sustained or incurred whilst using the studio and
facilities, except to the extent that such loss, damage, or injury is caused by the negligence of Full Wild or
its staff.
9.0 PRIVACY POLICY
9.1 The personal data collected from Clients at the time of booking will be stored and used by Full Wild to
manage classes and memberships and to communicate with Clients regarding their bookings and any
offers and events that may be of interest to them.
9.2 Full Wild will not share personal data with third parties without the Client's explicit consent unless
required by law.
10.0 MISCELLANEOUS
10.1 Clients are required to notify the Studio of any change of address or contact details.
10.2 Full Wild may communicate with the Client by email or WhatsApp . By providing an email address
or phone number to the Studio, the Client consents to receiving email communications from the Studio,
including notices pursuant to the Terms and Conditions. The Client also accepts any risk that email may
not be a secure and confidential means of communication. The Studio will not be liable for any loss or
damage suffered as a result of communicating with a Client by email.
10.3 The Client acknowledges that they are over the age of 18 for regular classes. Age limit may be
reduced for special events at the discretion of Full Wild.
10.4 The Client agrees to adhere to any studio-specific policies and guidance provided by Full Wild,
including but not limited to cleanliness, hygiene, and studio etiquette.
10.5 Clients must wear suitable attire for practicing yoga. Footwear should be removed before entering
the studio rooms.